Privacy Policy
Last updated: January 12, 2026
Introduction
LightWave Surprise Sunrooms respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at www.surprisesunroomspatios.com or use our services. By using our website or services, you agree to the practices described in this policy.
Information We Collect
We collect information that you voluntarily provide when you request a quote, schedule a consultation, or contact us. This may include your name, address, phone number, email address, and details about your project needs. We also collect information automatically through your use of our website, such as IP address, browser type, pages visited, and time spent on pages. This helps us improve our website experience and understand how visitors use our services.
How We Use Your Information
We use the information we collect to provide and improve our services. This includes responding to your inquiries, preparing estimates, scheduling appointments, and communicating about your project. We may send you information about our services, special offers, or updates if you have opted in to receive such communications. You can opt out of marketing emails at any time by following the unsubscribe link in our emails or contacting us directly.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information with service providers who help us operate our business, such as payment processors, scheduling software, or email service providers. These partners are bound by confidentiality agreements and may only use your information to provide services on our behalf. We may also disclose information if required by law or to protect our legal rights.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may limit some website functionality. We may use analytics services to track website traffic and user behavior to improve our services.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes secure server hosting, encrypted data transmission, and restricted access to personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials you may have.
Your Rights and Choices
You have the right to access, correct, or delete your personal information. You can request a copy of the information we have about you or ask us to update inaccurate information. If you wish to have your information removed from our systems, please contact us and we will process your request according to applicable laws. Note that we may need to retain certain information for legal or administrative purposes.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected through our website and services.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
LightWave Surprise Sunrooms
14407 W Port Royale Ln, Surprise, AZ 85379
Phone: (623) 440-0982
Email: hi@surprisesunroomspatios.com